Finnair Flight Change Policy 2026

Last reviewed 8 October 2026 against Finnair's help pages, ticket types page, US service fees page and Conditions for bookings. Page updated 8 October 2026.

Reviewed by Jack Martin, Senior Specialist at AirFiesta. About AirFiesta

Finnair decides what you can do by ticket type: Light and Superlight tickets cannot be changed or refunded, Classic tickets can be changed but are generally non-refundable, and Flex tickets can be changed and refunded. A change is free online when there is no fare difference and no fees apply. Finnair's US fee page lists 25 USD to 40 USD for a ticket update, and you can cancel free within 24 hours if the flight is at least 7 days away and you booked through Finnair.

Booked with another agency or site? Contact them, since they issued your ticket.

Finnair ticket types: what you can change

Your ticket type, listed in your booking confirmation email, decides everything else. Finnair's ticket types page sets out the rules below for Economy, Premium Economy and Business.

Source: Finnair ticket types page (US site). Superlight replaces Light on flights within Europe in Economy; Light still applies in other markets and classes. Classic and Flex are bookable on all flights and classes. Certain routes may have more flexible conditions.

Finnair change fees

Finnair's help page does not state change amounts. It says a change made online is free when there is no fare difference and no fees apply, that the total depends on where you make the change, your ticket type's rules, seat availability and possible fees, and that you see the actual cost in Manage booking before you confirm. If the booking class you originally bought has no seats left, you pay the price difference.

Finnair's US-market service fee page lists these amounts:

Fees differ by market and currency, so your own amount may not match. Older guides quote ranges such as 25 to 150 euros by fare type, which we could not match to Finnair's pages, so we have not repeated them.

Change fee vs. fare difference

A change can include two separate amounts. The service fee is whatever Finnair charges for updating the ticket, and it can be zero online. The fare difference is the gap between your original fare and the price of the new flight, and Finnair requires it when your original booking class is full. Changes made outside Manage booking, for example through customer service, can add fees.

How to change your Finnair flight

Change your Finnair flight yourself

1. Go to finnair.com or open the Finnair app and open Manage booking.
2. Check your ticket type. Finnair says Light and Superlight cannot be changed, and award or Avios-upgraded tickets need customer service.
3. Choose the new flight, then review any fee and fare difference before you pay.
4. Confirm, then save the new itinerary and check your seats and bags again.

If you booked with AirFiesta

1. Use the contact options at the bottom of the page, or email support@airfiesta.com with your AirFiesta booking reference.
2. We check your ticket conditions and send you the options, with Finnair's charges, any fare difference and our US$10 per passenger service fee listed separately.
3. Once you approve, we make the change with Finnair and email the new itinerary.

Cancel a Finnair flight and refunds

What you get back depends on the ticket type and on when and why you cancel:

• Flex: generally refundable with no cancellation fee, until check-in closes.
• Superlight, Light, Classic: generally non-refundable. Classic on journeys that start in Japan may be cancelled for a fee.
• Mixed bookings: each ticket follows its own refund rules, and a cancellation fee applies.
• Round trips on some routes: if you cancel the return on a Flex ticket, Finnair re-determines the booking as one-way, and the refund is reduced by the difference between the fare paid and the one-way fare.
• Refund fee: the US fee page lists 50 USD for all ticket types except Flex.
• Travel extras: generally non-refundable, with exceptions such as Finnair being unable to provide the service.

If you booked through an agency, the cancellation and any refund go through the agency.

Finnair 24-hour free cancellation rule

Finnair says you can cancel for a full refund if all of these apply: you booked through Finnair.com or the Finnair app, you cancel within 24 hours of booking, you made no changes to the booking, and the flight is at least 7 days away. Flights departing from South Korea are the exception to the 7-day condition. The refund covers flights, extras you bought, taxes and fees, and goes to your original payment method. Cancel in Manage booking. If you booked through an agency, do not assume the rule covers you.

Finnair no-show policy

Finnair's Conditions for bookings say flights must be taken in order, and that if you do not use a flight, all remaining flights on the ticket are automatically cancelled. A missed outbound can therefore cancel your return. We did not find check-in deadlines in the conditions text, so use the times shown for your flight on Finnair's website.

1. If the flight has not left, change it (if your ticket allows) or cancel it before check-in closes.
2. If it has left, contact Finnair or the agency that issued your ticket straight away.
3. Ask about the whole itinerary before you buy a new ticket, since a missed flight cancels the rest.
4. If you booked with AirFiesta, call or message us before departure.

Finnair name correction and name change

A Finnair ticket is a personal document that only the person named on it may use. Finnair separates two cases. A name correction fixes a spelling mistake, and a name change transfers the ticket to someone else. Classic and Flex tickets allow a name change for a fee, but only when every flight in the itinerary is operated and marketed by Finnair or Norra, and Light and Superlight do not. The US fee page lists 35 USD for a correction and 400 USD for a name change. We could not find a documents list for corrections, so contact Finnair or the issuing agency as soon as you notice a mistake, before you travel.

Finnair award and Finnair Plus bookings

Award flights, and tickets upgraded with Avios or upgrade benefits, must be changed through customer service. Finnair's Conditions for bookings list a 50 euro change fee per ticket for award flights changed after issue, plus any taxes and passenger fees caused by the change. Award flights cancelled more than 24 hours before departure return Avios to the member's account, but taxes, other passenger fees and expired Avios are not returned. Partly used award tickets are not refunded.

If Finnair changes or cancels your flight

Finnair says you may refund the unused parts of your ticket in full in these cases, if you choose not to travel:

• Flight cancelled: the alternative Finnair suggests does not suit you, or none exists.
• Schedule change of at least 1 hour: for smaller changes, your ticket rules apply.
• Delay of more than 5 hours.
• Overbooking: the suggested alternative does not suit you.

Cancel the entire booking in Manage booking, and a refund request is created automatically. If that does not work, use the refund form on Finnair's contact pages. We did not verify passenger-rights compensation rules here, so check Finnair's disruption page for your flight.

Changing Finnair tickets booked elsewhere

Booked through a travel agent or another site

The agency that issued your ticket controls the booking, and Finnair's ticket conditions still apply on top of any fee the agency charges. Ask the agency how it handles changes.

Booked directly with Finnair

Use Manage booking on finnair.com or the Finnair app, or use the contact options on its website.

Booked with AirFiesta

We handle it for you. See the steps above.

Beware of fake Finnair phone numbers

Search results for Finnair help are full of third-party pages listing numbers that may not be official. We do not print a Finnair number here. Use the contact options on finnair.com or the agency that sold you the ticket, and never share card details with a number you found in a search result.

Related guides: Aer Lingus flight change policy, LOT Polish Airlines flight change policy, Icelandair flight changes.

Frequently asked questions

How we keep this guide current

Sources

• Finnair: Our ticket types
• Finnair: Can I change my booking and how much does it cost?
• Finnair: Service fees (US)
• Finnair: Cancel within 24 hours of booking
• Finnair: Refund options when Finnair changes or cancels a flight
• Finnair: Conditions for bookings