Emirates Airlines Bangkok Office: Address, Contact Number and FAQs
Emirates' details last checked against Emirates' own Bangkok contact page.
Reviewed by Jack Martin, Senior Process Associate at AirFiesta. About AirFiesta
Emirates lists its Bangkok office as Emirates World - Bangkok at 1st Floor, Gaysorn Center, 999 Ploenchit Road, Lumpini Pathumwan, Bangkok 10330, its English-language Contact Centre as +66 2 787 3387, and its Thai-language support as +66 2 664 1040. This page is not an Emirates page: AirFiesta is an independent travel agency. It repeats the contact details Emirates publishes and shows where to go for changes, cancellations, check-in, baggage and Skywards, with links to Emirates' own pages.
Quick facts (from Emirates, checked 2 October 2026)
- Emirates Contact Centre
- +66 2 787 3387, available in English, as published by Emirates for Bangkok.
- Thai-language support
- +66 2 664 1040, the number Emirates lists for Thai support and for the Emirates World office.
- Emirates office
- Emirates World - Bangkok, 1st Floor, Gaysorn Center, 999 Ploenchit Road, Lumpini Pathumwan, Bangkok 10330.
- Opening hours
- Shown on Emirates' own Bangkok page. Emirates notes retail stores may not be open on public holidays.
- Online check-in
- Opens 48 hours before departure, per Emirates' published information.
- Airport terminal
- Confirm the terminal on your itinerary or the airport's flight information.
- Source
- Emirates, Our contact details in Bangkok, checked 2 October 2026. Details can change.
- AirFiesta
- Independent travel agency, not Emirates. For bookings made with AirFiesta, use AirFiesta's contact options.
Booked directly with Emirates?
Emirates handles your booking. Use Manage Your Booking on emirates.com or the Emirates App, or contact Emirates using the details above.
Emirates contact pageBooked with AirFiesta?
Contact AirFiesta. We can change or check your booking, select seats and look at upgrade options with Emirates, and we confirm any service fee before we act.
Emirates Airlines Bangkok office location and contact number
Emirates' Bangkok contact page lists one retail office, Emirates World - Bangkok, at 1st Floor, Gaysorn Center, 999 Ploenchit Road, Lumpini Pathumwan, Bangkok 10330, with a map link on Emirates' site. It lists the Contact Centre as +66 2 787 3387, available in English, and says that for support in Thai you should call +66 2 664 1040, which is also the number shown for the office. Emirates notes that retail stores may not be open on public holidays, and its opening hours are shown on that page, so check them before you go. Many tasks, such as a change, a cancellation or a check-in, are usually quicker online than in person.
Where to go for each type of help
Most Emirates services run through its website and app. This table points to the Emirates page for each task.
| What you need | Official Emirates page |
|---|---|
| Change a booking | Emirates: change your booking |
| Cancel a booking | Emirates: can I cancel online? |
| Check in online | Emirates: check in online |
| Check flight status | Emirates: flight status |
| Baggage rules | Emirates: baggage information |
| Delayed or damaged bags | Emirates: delayed or damaged baggage |
| Lost property | Emirates: lost property form |
| Meals and dietary needs | Emirates: dietary information |
| Airport transfers and chauffeur-drive | Emirates: chauffeur-drive |
| Special assistance | Emirates: accessible and inclusive travel hub |
| Children travelling alone | Emirates: unaccompanied minors |
| Feedback or complaints | Emirates: feedback and complaints |
| Join Skywards | Emirates: join Skywards |
| Earn miles | Emirates: earn Skywards Miles |
| Lounges | Emirates: worldwide lounges |
| Company travel | Emirates: Business Rewards |
Emirates at Bangkok Suvarnabhumi Airport
I could not confirm the terminal or check-in area for Emirates at Bangkok Suvarnabhumi Airport (BKK) on Emirates' own pages, so check the terminal on your itinerary or the airport's flight information before you leave. Emirates says online check-in opens 48 hours before departure, which lets you skip some of the queue. For baggage, the allowance depends on your fare, cabin and route, so read the allowance printed on your ticket and Emirates' baggage page rather than relying on a general figure. For meals, airport transfers, lounges and help for children travelling alone, use the Emirates pages in the table above.
How to change or cancel an Emirates booking
If you booked with Emirates
- Open Manage Your Booking on emirates.com or the Emirates App.
- Enter your booking reference and last name.
- Choose to change or cancel, review the fee for your fare, and confirm.
If you booked with AirFiesta
- Use the at the bottom of the page, or email support@airfiesta.com with your AirFiesta booking reference.
- We check your fare rules and send you the options, with Emirates' fee, any fare difference and our service fee listed separately.
- You approve, we make the change with Emirates, and the new itinerary reaches you by email.
For the fee rules by fare, see our Emirates flight change policy.
Seats, upgrades and Skywards
Seat selection, upgrades and Skywards benefits are handled online through Manage Your Booking. Our Emirates seat selection and upgrades guide explains which fares include free seats, how Skywards tiers affect seat fees, and the upgrade options. You can join Skywards through Emirates' registration page.
How to check you are contacting the real airline
Searching for an airline office or contact number in Thailand often returns third-party sites, including travel agencies, that are not the airline. To reach Emirates itself, use the contact details on emirates.com, check that the web address ends in emirates.com, and be careful with any site or number that is not listed there. If a page, including ours, is not on emirates.com, it is not Emirates. When you call a number, ask who you are speaking to before you give booking or payment details.
Related guides: Emirates flight change policy, Emirates seat selection and upgrades, Dubai holidays with Emirates.
Frequently asked questions
Where is the Emirates office in Bangkok?
Emirates' own Bangkok contact page lists Emirates World - Bangkok at 1st Floor, Gaysorn Center, 999 Ploenchit Road, Lumpini Pathumwan, Bangkok 10330. Confirm the address and opening hours on Emirates' page before you go, because retail stores may not be open on public holidays.
What is the Emirates Bangkok contact number?
Emirates lists its Bangkok Contact Centre as +66 2 787 3387, available in English. For support in Thai, Emirates lists +66 2 664 1040, which is also the number shown for the Emirates World office. Check emirates.com for the current numbers, because contact details change.
What are the Emirates Bangkok office opening hours?
Emirates shows its opening hours on its Bangkok contact page, and notes that retail stores may not be open on public holidays. I could not confirm the hours independently, so check Emirates' page for the current times.
Is this the official Emirates Bangkok office page?
No. AirFiesta is an independent travel agency and is not Emirates. This page repeats the contact details Emirates publishes and explains where to go for each type of help. For anything about a booking made with AirFiesta, contact us.
How can I contact Emirates customer service in Thailand?
Use the Contact Centre numbers listed on Emirates' Thailand site, +66 2 787 3387 for English and +66 2 664 1040 for Thai, or the Help and contacts section of emirates.com. Have your booking reference and the last name on the ticket ready.
What should I bring to the Emirates Bangkok office?
Bring photo ID, such as your passport, and your booking reference or e-ticket number. Check Emirates' page for opening hours first, and remember many tasks can be done online without a visit.
How do I book Emirates flights from Bangkok?
Book on the Thailand pages of emirates.com or in the Emirates App, through a travel agent, or by contacting Emirates. If you book with AirFiesta, we handle the booking and any later changes.
How do I change an Emirates booking in Thailand?
Use Manage Your Booking on emirates.com or the Emirates App, or contact Emirates directly. Fees depend on your fare. Our Emirates flight change policy guide explains how fare types affect changes.
How do I cancel an Emirates booking from Bangkok?
Emirates has a cancel-your-booking help page, and the outcome depends on your fare conditions. If you booked with AirFiesta, contact us instead and we will handle the request with Emirates.
What is Emirates' baggage allowance from Bangkok?
It depends on your fare, cabin and route, so the allowance on your ticket is the one that counts. Emirates publishes baggage information, extra allowances and a way to purchase more on its site.
Can I request a halal or special meal on Emirates from Bangkok?
Emirates publishes dietary information, including special meal options, and meal requests are made in advance through Manage Your Booking. Check the lead time on Emirates' dietary page for your flight.
How early should I arrive at Suvarnabhumi Airport for my Emirates flight?
Emirates publishes check-in options and says online check-in opens 48 hours before departure. Arrival times depend on your flight and the airport, so check your booking confirmation and the airport's guidance rather than relying on a general figure.
Does Emirates provide airport transfers in Bangkok?
Emirates offers chauffeur-drive for eligible passengers and sells airport transfers and car rental through its site. Eligibility depends on your cabin and fare, so check the chauffeur-drive and transport pages and book through Manage Your Booking.
Which terminal does Emirates use at Suvarnabhumi Airport?
I could not confirm the terminal on Emirates' own pages, so check the terminal on your itinerary or the airport's flight information before you travel.
How do I join Emirates Skywards in Thailand?
Join through the Emirates Skywards registration page on emirates.com or through the Emirates App. Emirates also has an Earn Miles page that explains how miles are earned.
Does Emirates offer corporate travel in Thailand?
Emirates has a Business Rewards programme for companies, with a registration and benefits page on its Thailand site. Contact Emirates for the terms that apply to your company.
Can I get special assistance on an Emirates flight from Bangkok?
Emirates has an accessible and inclusive travel hub, a page for unaccompanied minors and special assistance information on its site. Contact Emirates well before travel to arrange assistance.
Does Emirates have a lounge at Bangkok Suvarnabhumi Airport?
Emirates lists its lounges on its worldwide lounges page and also sells paid lounge access. I could not confirm a Bangkok lounge location or concourse on Emirates' own pages, so check those pages and your boarding pass.
I booked my Emirates flight through AirFiesta. Who do I contact?
Contact AirFiesta. We can change or check your booking, select seats and look at upgrade options with Emirates. You can call, message us on WhatsApp or use the call-back form on this page.