Oman Air Flight Change Policy: Key Rules
24-Hour Risk-Free Cancellation Policy
Oman Air follows the U.S. DOT 24-hour rule, allowing passengers to make free changes or cancellations under these conditions:
- ✅ Timeframe: Changes must be made within 24 hours of purchase
- ✅ Advance requirement: Flight must be at least 7 days before departure
- ✅ Refund method: Full refund to original payment (not travel credit)
- ✅ Applies to all fares: Even non-refundable Economy Saver tickets qualify
- ❌ Exceptions: Group bookings (10+ passengers) may have different rules
Pro Tip: This policy is separate from Oman Air's general change rules. After 24 hours, standard change fees apply.
Oman Air's Standard Flight Change Rules
After the 24-hour window, these policies apply when modifying Oman Air flights:
- Change deadline: Modifications must be made at least 2 hours before departure for online changes
- Same-day changes: Available for $75 (Economy Flex) or free (Business Class) if seats are available
- Route changes: Generally not permitted - you'll need to cancel and rebook
- Name changes: Not allowed except for minor spelling corrections (max 3 characters)
Important Note: If Oman Air changes your flight schedule by more than 2 hours, you're entitled to a free change or full refund under EU261/2004 regulations for flights departing from Europe.
Oman Air Change & Cancellation Fees by Fare Type
| Fare Type |
Change Fee |
Cancellation Fee |
Refundable? |
Sindbad Discount |
| Economy Saver |
$200 + fare difference |
$250 (credit only) |
No |
10% fee reduction for Silver |
| Economy Flex |
$50 + fare difference |
$100 (credit only) |
No |
25% fee reduction for Gold |
| Business Class |
Free (fare difference may apply) |
Free (full refund) |
Yes |
Priority rebooking |
| Sindbad Silver |
$180 (vs $200) |
$225 (vs $250) |
No |
- |
| Sindbad Gold |
$150 (vs $200) |
$200 (vs $250) |
No |
- |
Understanding Fare Differences
When changing Oman Air flights, you'll pay both the change fee and any fare difference:
- Example 1: Changing an Economy Saver flight that's now $100 cheaper = $200 fee - $100 = $100 total
- Example 2: Changing to a flight that's $300 more expensive = $200 fee + $300 = $500 total
- Business Class: No change fee, but you'll pay any fare difference
Note: Fare differences are calculated based on current prices, not your original fare.
How to Change Your Oman Air Flight: Step-by-Step
Online Flight Change Process
Follow these steps to modify your Oman Air booking through their website:
- Visit Oman Air's website: Go to omanair.com
- Access Manage Booking: Click on "Manage My Booking" at the top right
- Enter booking details: Input your 6-character PNR (booking reference) and last name
- Select change option: Click "Change Flight" (available up to 2 hours before departure)
- Choose new flights: The system will show available alternatives
- Review costs: You'll see the change fee + fare difference
- Make payment: Pay with credit/debit card (Visa, Mastercard, Amex accepted)
- Confirmation: You'll receive an updated e-ticket via email within 1 hour
Troubleshooting Tip: If the online system shows an error, try clearing your browser cache or using incognito mode.
Changing Flights via Oman Air Customer Service
To modify your booking by phone (available 24/7):
- Call Oman Air:
- From Oman: 2453 1111
- From USA/Canada: +1 (888) 662-6427
- From UK: +44 (0)20 3761 9280
- Other countries: +968 2453 1111
- Have ready:
- Booking reference (PNR)
- Passenger last name
- Credit card used for original booking
- Request changes: The agent will:
- Check availability on new flights
- Calculate fees + fare difference
- Process payment over the phone
- Confirmation: You'll receive an updated itinerary by email within 4 hours
Wait Times: Typically 10-15 minutes during peak hours (8-10 AM and 6-8 PM Oman time).
Airport Changes: You can also modify flights at Oman Air ticket counters at airports, but fees are 20% higher than online changes. Only recommended for last-minute emergencies.
Oman Air Cancellation & Refund Policy
Refund Eligibility by Ticket Type
Oman Air's refund rules vary significantly by fare class:
- Business Class:
- Full refund to original payment method
- Processed within 7 business days
- Economy Flex:
- Refund as travel credit minus $100 fee
- Credit valid for 12 months
- Economy Saver:
- No cash refunds
- Partial credit ($250 cancellation fee applies)
- COVID-19 Exceptions:
- Extended credit validity to 24 months
- Waived change fees for affected flights
Refund Processing Times
| Payment Method |
Processing Time |
Appears On Statement |
| Credit Card |
7-10 business days |
1-2 billing cycles |
| Debit Card |
10-14 business days |
3-5 business days after processing |
| Bank Transfer |
15-21 business days |
Depends on your bank |
| Travel Credit |
Immediate |
Viewable in Manage Booking |
Note: Refunds begin processing only after Oman Air approves your cancellation request.
Oman Air Flight Change FAQs
Can I change my Oman Air flight for free within 24 hours?
+
Yes, Oman Air allows free changes or cancellations within 24 hours of booking under these conditions:
- The flight must be at least 7 days in the future
- Changes must be made through the original booking channel (website, app, or call center)
- Group bookings (10+ passengers) are excluded
- You can make unlimited changes during this 24-hour window
After 24 hours, standard change fees apply based on your fare type.
What is the fee to reschedule an Oman Air Economy Saver flight?
+
Oman Air charges a $200 change fee for Economy Saver tickets plus any fare difference:
- If new flight is cheaper: You pay $200 minus the difference (e.g., $200 - $50 = $150 total)
- If new flight is more expensive: You pay $200 plus the difference (e.g., $200 + $100 = $300 total)
- Sindbad Silver members: Fee reduced to $180
- Sindbad Gold members: Fee reduced to $150
These fees apply to each passenger per one-way flight.
How do I change my Oman Air flight online step by step?
+
Here's the detailed process to modify your Oman Air booking online:
- Visit omanair.com (use Chrome/Firefox for best results)
- Click "Manage My Booking" in the top menu
- Enter:
- 6-character PNR (e.g., X3F5T9)
- Last name (exactly as on ticket)
- Select "Change Flight" option (available until 2 hours before departure)
- Choose new flight dates/times from available options
- The system will display:
- Change fee amount
- Fare difference (if any)
- Total payment required
- Enter payment details (Visa/Mastercard/Amex)
- Complete transaction and wait for confirmation email (usually within 1 hour)
Tip: Print or save your new e-ticket as you'll need it at check-in.
Does Oman Air allow same-day flight changes?
+
Yes, Oman Air permits same-day flight changes with these conditions:
| Fare Type |
Same-Day Change Fee |
Requirements |
| Economy Saver |
$100 |
Same route, same cabin |
| Economy Flex |
$75 |
Same route, same cabin |
| Business Class |
Free |
Same route, same cabin |
Key Rules:
- Must be requested at least 2 hours before original departure
- Only available if seats are open on the new flight
- Can only change to flights departing the same calendar day
- No fare differences charged for same-day changes
What happens if I miss my Oman Air flight?
+
Oman Air's no-show policy varies by fare type:
- Economy Saver:
- Entire ticket value is forfeited
- No travel credit or refund
- Return flights are automatically cancelled
- Economy Flex:
- Can reuse ticket value minus $100 no-show fee
- Must contact Oman Air within 24 hours
- New travel must be completed within 12 months
- Business Class:
- Can usually rebook for $50 fee
- No fare difference charged
- More flexible rebooking options
Important: Always contact Oman Air before your flight if you know you'll miss it to avoid no-show penalties.
How long do I have to use Oman Air travel credit?
+
Oman Air travel credits have these validity periods:
- Standard policy: 12 months from original ticket issue date
- COVID-19 exceptions: 24 months for flights cancelled due to pandemic
- Extensions: Can request one 6-month extension for a $50 fee
Using Your Credit:
- Book new flights through Oman Air's website or call center
- At payment page, select "Use Travel Credit"
- Enter original ticket number (starts with 220)
- System will apply available credit
- Pay any difference with credit card
Credits are transferable within the same family (spouse/children) with written request.